Shipping & Delivery Policy

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Last updated: February 1st, 2026

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This Shipping & Delivery Policy describes how Remembrance — Harmonic Soul Astrology (“we,” “us,” or “our”) delivers products and services purchased through this website.

At this time, we offer digital-only products and services and do not ship physical goods.

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1. Digital Delivery Only

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All products and services currently offered are delivered electronically. No physical items are shipped.

Digital delivery may include, but is not limited to:

• PDF documents

• Written astrology readings

• Digital files

• Email-based delivery of services

• Access to online content or sessions

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2. Delivery Method

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Digital products and services are delivered via one or more of the following methods:

• Email to the address provided at checkout

• Secure download link

• Client portal or website access (if applicable)

It is the customer’s responsibility to provide an accurate and accessible email address.

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3. Delivery Timeframes

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Delivery timeframes vary depending on the product or service purchased:

• Custom or personalized services (such as astrology readings): delivery times are specified on the product or booking page and begin after all required information is received.

• Non-custom digital products (if applicable): typically delivered immediately or within 24 hours of purchase.

Delivery times are estimates and may be affected by volume, technical issues, or circumstances beyond our control.

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4. Processing Delays

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Occasionally, delivery may be delayed due to:

• Incomplete or incorrect customer information

• Technical issues with email or file hosting

• High demand or scheduling constraints

If a significant delay occurs, we will make reasonable efforts to notify you.

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5. No Shipping Fees

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Because we do not ship physical goods, no shipping or handling fees are charged at this time.

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6. Future Physical Products

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We may offer physical goods in the future. If and when physical shipping becomes available, this policy will be updated to include:

• Shipping methods

• Costs

• Domestic and international delivery options

• Estimated delivery timelines​

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7. Incorrect or Failed Delivery

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If you do not receive your digital product or service within the stated timeframe, please contact us at:

Email: Vey@Harmonicsoulastrologybyvey.com

We recommend checking spam or junk folders before reaching out.

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8. Refunds and Cancellations

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Delivery issues do not automatically entitle customers to refunds. Refund eligibility is governed by our Refund Policy or Terms of Service, where applicable.

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9. Policy Updates

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We reserve the right to update this Shipping & Delivery Policy at any time. Any changes will be posted on this page with an updated effective date.